Business Phone Systems, Built to Run Your Whole Company
One hosted platform for calling, messaging, video meetings, and a built-in contact center — managed for you, priced for growing Canadian businesses, and backed by real local support.
Your phone system shouldn’t be an afterthought. CloudConneXions hosts your entire business communications stack — desk phones, mobile and desktop apps, call routing, voicemail, and a full contact center — on one platform we manage end to end, so you never have to think about servers, licenses, or surprise upgrade bills again.
Why businesses move to a hosted phone system
| Lower total cost No PBX hardware to buy, maintain, or replace. One predictable monthly bill covers the platform, updates, and support. |
Work from anywhere Answer your office extension from a desk phone, laptop, or mobile app — calls follow you, not a desk. |
| Scales with you Add an extension or a whole new office in minutes. No rip-and-replace when you outgrow your current setup. |
No long-term contract We earn your business every month, not through a multi-year lock-in. |
Everything a modern PBX should do — included
Every plan includes the full feature set below. There’s no “enterprise tier” paywall — small businesses get the same capabilities as large ones.
- Unlimited lines & virtual extensions
- Auto attendant / IVR menus
- Call queues & ring groups
- Music on hold
- Call parking & transfer (blind/attended)
- Call forwarding & find-me/follow-me
- Do-not-disturb & call screening
- Voicemail-to-email & unified inbox
- Message waiting indicators
- Call recording & detail records (CDRs)
- Conferencing (audio & video)
- PDF faxing
- Presence monitoring & directories with click-to-call
- Auto-provisioning for desk phones
- Web-based admin & user portals
- Bulk extension creation for fast onboarding
- Multi-language support
- Caller ID management & distinctive ringing
- Call blocking
- Reporting & analytics dashboards
- Dialing permissions by extension
One platform for calling, messaging, video, and support — not a pile of bolted-together tools
Behind the scenes, your phone system runs on a modern, carrier-grade communications platform — not a decade-old PBX with plugins stapled on. That means:
Built-in contact center
Skills-based call routing, supervisor tools, live queue dashboards, and quality monitoring come standard — no separate call-center product to buy and integrate.
Apps that go where you go
A single app for voice, video meetings, team messaging, and file sharing — on desktop, web, or mobile — so your team stays reachable without juggling three logins.
AI that saves your team time
Automatic call transcription, summaries, and sentiment insights turn every call into searchable, usable information — without a third-party add-on.
And because it’s built on open standards, it plugs directly into the tools you already run: Salesforce, HubSpot, Zoho, SuiteCRM, and Bitrix24 for click-to-call and screen pops; Microsoft Teams for direct routing; Freshdesk, Zendesk, and ServiceNow for support-ticket workflows; and Zapier for everything else, so calls, voicemails, and queue events can trigger whatever workflow your business already depends on. Desk phones from Yealink, Polycom, Grandstream, Snom, Cisco, and Fanvil auto-provision out of the box.
Unlike the big carrier-owned platforms, this isn’t a rented seat in someone else’s ecosystem — it’s a true multi-tenant system we operate ourselves, which is exactly why we can offer modern features, real humans for support, and no-contract pricing at the same time. Want the technical details of how to run your system day to day? See our PBX User Guide.
Plans & Pricing
All plans include every feature above. Choose the tier that matches your call volume and extension count — upgrade any time as you grow.
| Plan | Monthly | Minutes (N.A.) | Extensions | DIDs Included | Extra Minute | Extra Extension | Extra DID |
|---|---|---|---|---|---|---|---|
| Bronze | $14.99 | 100 | 2 | 1 | $0.49 | $5.99 | $5.99 |
| Silver | $29.99 | 500 | 5 | 2 | $0.39 | $4.99 | $4.99 |
| Gold | $64.99 | 1,500 | 15 | 2 | $0.29 | $3.99 | $3.99 |
| Platinum | $139.99 | 5,000 | 25 | 2 | $0.19 | $2.99 | $2.99 |
| Titanium | $249.99 | 12,000 | 40 | 2 | $0.19 | $2.49 | $1.99 |
| Uranium | $499.99 | 30,000 | 100 | 2 | $0.19 | $1.99 | $0.99 |
Optional add-ons
CRM integration & screen pops · call center queues & supervisor tools · SMS/texting · Microsoft Teams integration · AI call transcription · hot desking · custom phone templates.
Ready to move your phones to a system built for growth?
Call 416-452-0000 or email sales@cloudconnexions.ca — we’ll build a quote around your extension count and call volume, no pressure, no contract required.
Get a Free Estimate