Hosted Phone Packages
STANDARD FEATURES:
Unlimited Lines
Administration Tools:
Web based Management GUI
User Portal (web portal for each User Extension)
Core Features:
Internationalization with Multiple-Language Support
User Extensions
Feature Codes
Special Lines
Special Mailboxes
Multiple Phones per Extension
Virtual Extensions
Call Flip (Transfer to/from Mobile)
DIDs and Inbound Routes
Schedule Based Inbound Call Routing
Operator Managed Inbound Call Routing
Multi-level IVR / Auto Attendants
Music on Hold – System Wide or per User Extension
Extension Monitoring (presence or BLF)
Dialing Permissions (Groups and per Extension)
Ring Groups
Hunt Lists (lists of Ring Groups)
Dial By Name Directory
Integration with Overhead Paging Systems
Phone-to-Phone Intercom
Corporate Contact Directory with Click-to-Call
Call Parking
Call Forwarding
Call Screening
Call Recording
Voicemail Features
Voicemail to Email Forwarding
Message Waiting Indicator
Multiple Voicemail Folders
Web Access to Voicemail
End User Features
Unified Inbox (Voicemail/Fax/Email)
Company Contacts with Click-to-Call
Personal Contacts with Click-to-Call
Voicemail Configuration:
Find Me / Follow Me
Call Forwarding on Busy
Call Forwarding on No Answer
Do Not Disturb
Web Access to Voicemail Messages
Web Access to Recorded Calls
Selective Call Forwarding
Call Blocking
Selective Call Screening
One-touch Call Recording
Call Detail Records (CDR) with Click-to-Call
Outbound PDF to Fax via Web
Language Selection
Call Features:
Caller ID Modification
Distinctive Ring for Internal/External Calls
Attended Transfer
Blind Transfer
Call Parking
Group Call Pickup
Directed Call Pickup
Fax Features:
Inbound Fax to Email (PDF)
Outbound PDF to Fax via Web
Media Files Management
Music-on-Hold Management
and Upload
Click-to-Call Recording of Voice Prompts
Conferencing
Shared and Personal
Conference Rooms
Inbound and Outbound Conferences
Real-time Conference Monitoring and Management
Reporting:
Call Detail Records (CDR) Reporting
PBX usage statistics
Auto-Provisioning:
Sample Phone Templates
Phone Templates Management
Bulk Phones Auto Provisioning
Individual Device Button Assignments (Line, Speed-Dial, BLF)
Convenience Features:
Bulk Generation of User Extensions
Automatic Password Generation
Mass Updates of User Extensions
Automatic DID Routing
Bronze Package:
- All features included
- Unlimited Lines
- 100 Minutes total to anywhere in North America
- 2 Extensions included
- 1 DID’s included
$14.99 Monthly
Extras:
extra minutes $0.49
extra extensions $5.99
extra CDN DID $5.99
Platinum Package:
- All features included
- Unlimited Lines
- 5000 Minutes total to anywhere in North America
- 25 Extensions included
- 2 DID’s included
$139.99 Monthly
Extras:
extra extensions $2.99
extra CDN DID $2.99
Silver Package:
- All features included
- Unlimited Lines
- 500 Minutes total to anywhere in North America
- 5 Extensions included
- 2 DID’s included
$29.99 Monthly
Extras:
extra minutes $0.39
extra extensions $4.99
extra CDN DID $4.99
Titanium Package:
- All features included
- Unlimited Lines
- 12000 Minutes total to anywhere in North America
- 40 Extensions included
- 2 DID’s included
$249.99 Monthly
Extras:
extra extensions $2.49
extra CDN DID $1.99
Paid Extra Features ($)
CRM Integration / Screen Pops
Call Centre Functions
SMS/Texting
Teams Integration
Recorded Calls Transcription
Hot Desking
Custom Phone Templates
Gold Package:
- All features included
- Unlimited Lines
- 1500 Minutes total to anywhere in North America
- 15 Extensions incl.
- 2 DID’s included
$64.99 Monthly
Extras:
extra minutes $0.29
extra extensions $3.99
extra CDN DID $3.99
Uranium Package:
- All features included
- Unlimited Lines
- 30000 Minutes total to anywhere in North America
- 100 Extensions included
- 2 DID’s included
$499.99 Monthly
Extras:
extra extensions $1.99
extra CDN DID $0.99