Tech Support

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Open Support Ticket:

Cloud Connexions offers a wide range of support service options to help you get the most out of your Business and home solution. Browse our Support Documentation and FAQ’s pages for answers to your questions.

If you require remote access please download AnyDesk from

If you don’t find the information you’re looking for, you can open a ticket and our Customer Support team will get back to you. Just send an email to and our ticketing system will create a support ticket.


If you need to get through to us call 416-855-4598 which is direct to the support desk.  or our main number 416-452-0000  and hit 2 for support.

Porting Your Number:

For Cloud Connexions to port your number we require you to send an email to with the following information

The current carrier.
The current account holders name.
The physical address where the number resides.
The current account number.

Attach a copy of the entire latest bill from your current provider.


Please list all the numbers that exist on the current account. If there are some number(s) you wish to leave then list them separately as “leave”.  If you no longer want some number(s) then list them as “drop”


If the number is Toll-Free then we also need this form to be filled out, signed, and attached to the email you send to


Forms & Info Downloads:

Billing Signup Form

Canada Porting Form

North America Toll Free Porting Form

New Broshure 2020 pdf

Hosted PBX Features & Information pdf

Acceptable Use Policy

Terms and Conditions

Privacy Policies

Click here to be connected to support:

Business hours only…
and your computer must have audio (speakers and a microphone or a headset)